Policies
InsideOut Designs Policies and Procedures
Please take a few minutes to read through the information regarding our policies. We will gladly answer any questions you have. Contact
Appointment fees:
Half of your appointment fee is due at the time of booking. This will secure your date and time. Fees are non-refundable; however, you may transfer your payment to another session within 30 days.
The remaining half of our fee is paid at time of consultation. FEES
Travel fees:
Travel within 30 miles of our office (located in Winston-Salem) is included in the consultation fee. Additional travel or time will be charged for any location outside the 30 mile limit. Contact us with any questions regarding how you will be charged.
Cancellation:
You may cancel 48 hours prior to our meeting time without penalty. If this is not possible, Contact. Fees will be applied to another session within 30 days, subject to our availability.
We reserve the right to reschedule due to illness, weather or other circumstances beyond our control. Your fee will be applied to a future session.
Proposal acceptance:
Your project begins immediately upon your approval. Once you approve your project, you will be advised as to our time frame. Product availability will affect the time frame. We appreciate your patience while we deal with substantial supply chain issues.
Copyright Infringement - Very Important, Your Signature is Required
Copyright is protected by the Federal Copyright Law. It is unlawful to copy, scan or screenshot any images without our permission. We own the copyright to any plans produced. We are the only ones who can modify the plan or design. This helps us control the quality of our work. Your installer will not be allowed to copy or hold your plan for future reproduction. We retain the copyright and ownership of all designs and all plans created on your behalf. We reserve the right to reproduce images for portfolio, presentation, website, self-promotion, design contests, etc.
In conclusion, clients and their installers are not allowed to reproduce any plans or designs produced by the designer for any purpose without written consent (such as a print release).
Payment:
Payments of cash, check, and Paypal are accepted.
NC Tax:
All products are subject to the current NC sales tax.
Returned checks:
Returned checks are subject to a $35 NSF fee.
Changes and Updates:
Pricing, product, and policies are subject to change without notice.